Black Friday FAQ

FAQ Black Friday promotion 2020

  • I just purchased an interactive video, but the additional credit for the free interactive video is not yet visible in my account. Is that right?
    No worries, the credits for the free videos will be added to your account by the end of the promotion period. This will be no later than Wednesday, December 2, 2020.
  • Can I buy more videos than one?
    Yes, you can. The promotion does also apply for bundles of 3 or 5 videos.  For every interactive video you buy (or 3 or 5), you will receive an additional one (or 3 or 5) for free. There is no maximum number of videos per person. But there is a limited stock, namely 500 videos to be given away in total.
  • What happens if hihaho is out of stock (all 500 videos have been given away)?
    We have a maximum of 500 interactive videos to give away during this Black Friday promotion. Make sure to buy your videos in time, because you can only get a free video while stocks last. If we’re out of stock, we will show this on our website.
  • Are there any strings attached?
    No. You pay once for a single interactive video credit or a bundle of 3 or 5 videos, which will be valid for three years. There are no additional costs and no strings attached.
  • Why do I have to create an account first?
    Your videos can only be bought directly from your account. If you don’t have an account yet, you’ll need to create one first. If you already have an account, simply log in and buy your videos.
  • Do I have to use the interactive video credits right away?
    No, the credits will be added to your account and will be valid for three years. That means you have plenty of time to use them.
  • Can I also make use of this promotion with an Enterprise License?
    Yes, you can. However, we do recommend checking if this promotion would be beneficial for you, because our Enterprise and Custom licenses already have a lower price per video, compared to the online price.
  • What is an interactive video credit?
    When you buy an interactive video, a credit will be added to your account. You can use this credit to publish the interactive video you created. Once your video is published, you can share it with others. Hihaho is a Do-It-Yourself tool which allows you to create interactive videos instantly. Just add the hihaho overlay to make your video interactive. Bring your video to the next level and let your viewers actively participate. For example, add interactive chapters, create an interactive scenario, link to downloadable files online or add a ‘buy now’ button to your video. Ask your viewer questions or let them decide the course of the video. Check out all our features  and some example videos.
  • What is the regular price of a single interactive video?
    Normally, a single interactive video costs €97. That means that you will get a generous discount during this promotion period! Check out our regular pricing 
  • I have a different question…
    We’d be happy to help! Contact us.


Black Friday Buy 1, get 1 free

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Kloekhorststraat 29
9401 BB Assen, The Netherlands
t. +31(0)592 377 285

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Kloekhorststraat 29
9401 BB Assen, The Netherlands

Secondary office
Galileïlaan 31
6716 BP Ede, The Netherlands

t. +31(0)592 377 285